Shipping Policy

Domestic Delivery (India Only)

We are delighted to offer domestic delivery across India for all your fashion needs!

International Delivery

Please contact us over email or WhatsApp if your order needs to be delivered to an international address.

Processing and Dispatch

• Orders are processed within 24 business hours (excluding weekends and public holidays).
• Once processed, your order will be dispatched for shipment within 72 hours (excluding weekends and public holidays).

Delivery Time

Domestic Shipping

• Once dispatched, delivery typically takes 3-7 business days depending on your location.
• We cannot guarantee specific delivery dates; these are just estimates.

International Shipping

• Once dispatched, delivery typically takes 7-15 business days depending on your location.
• We cannot guarantee specific delivery dates; these are just estimates.

Shipping Costs

• We offer free shipping for all orders within India.
• For international shipping, shipping cost to be paid extra depending on delivery location and order contents.

Order Tracking

• You will receive a shipment confirmation email with a tracking number once your order is dispatched.
• You can track your order's progress through the tracking information provided over email.

Important Information

• We currently only offer delivery within India for orders placed through website.
• Please contact us at support@ellawomen.in for international orders.
• In case of unforeseen circumstances causing delays, we will contact you as soon as possible.

Undelivered Packages

If your package is returned to us due to an incorrect or incomplete address provided by the customer, you will be responsible for the reshipping cost.